Jeebuz Privacy Policy — Our commitment and guidelines for protecting your information

1Introduction — Why Jeebuz takes privacy seriously

Jeebuz believes your personal data is your own. Any information we collect from you is used solely to provide you with a better experience — never to sell or misuse.

This Privacy Policy ("Policy") explains in detail how information collected through the Jeebuz platform is used, stored, and protected. It applies to our website, mobile app, and all related services.

Jeebuz follows an internationally recognized data protection policy. We are committed to keeping your information secure at all times and using it only when necessary.

2What information do we collect?

Jeebuz collects two types of information — what you voluntarily provide and what is automatically collected as you use the platform.

3How is your data used?

Jeebuz uses the information it collects only for specific, defined purposes. We never request or collect data beyond what is necessary.

• For account creation, identity verification, and access control on the platform.
• To process deposits, withdrawals, and payment transactions.
• To provide customer service and support.
• To send relevant bonus and promotional offers (where you have given consent).
• To prevent fraud and maintain platform security.
• To meet legal obligations and satisfy regulatory requirements.
• To analyze and improve the overall platform experience.

If you do not wish to receive marketing communications, you can opt out at any time through your account settings.

4How long is data kept, and where is it stored?

Jeebuz servers are hosted in internationally certified data centers. All data is stored in encrypted form and backed up on a regular basis.

• Account information — retained for the lifetime of the account and for a minimum of 5 years after closure.
• Financial transaction records — retained for up to 7 years as required by law.
• Communication history — retained for up to 3 years.
• KYC documents — securely stored after verification and accessible only when required.

After the designated retention period, data is securely deleted or anonymized.

5Who is your data shared with?

Jeebuz does not sell your data. However, we may share limited information with trusted third parties when necessary to deliver our services.

• Payment Processors: Only the minimum information necessary to complete a transaction.
• Identity Verification Services: Specific documents required for the KYC process.
• Game provider: Minimum data necessary for game operation.
• Legal authorities: To the relevant authorities where required by legal obligation.
• Fraud Prevention: Security partners working to detect and prevent suspicious activity.

6Cookie Policy

Jeebuz uses cookies on its website and app. Cookies are small files stored on your device that help improve your experience.

• Essential Cookies: To maintain your login session and keep your account secure. This cannot be disabled.
• Functional cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To analyze platform usage and drive improvements.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some functionality.

7Security Measures

Jeebuz uses industry-standard security technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — to keep your account secure.
• Regular security audits — independently reviewed by third parties.
• Dedicated firewall and DDoS protection.
• Suspicious logins are automatically blocked.

8Your data rights

Jeebuz respects your rights over your personal data. You have the right to control the information we hold about you.

• Right to Access: You may request to know what information Jeebuz holds about you.
• Right to Rectification: You may request corrections to any inaccurate information we hold.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Portability: You may request a copy of your data.
• Right to object: You may object to the processing of your data in certain circumstances.
• Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise these rights, please contact our support team.

9Protection of minors

Jeebuz strictly prohibits the use of its platform by minors. We do not knowingly collect information from anyone under the age of 18.

• Age verification is carried out at the time of registration.
• Accounts are verified if there is any suspicion of underage use.
• Any data found to belong to a minor is deleted immediately.

If you believe a minor is using Jeebuz, please notify our support team immediately.

10Policy Updates

Jeebuz may update this Privacy Policy from time to time. We will notify members by email or via the platform before any significant changes take effect.

• The date of any changes will be updated at the top of this page.
• For significant changes, you will be notified by email.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

11Get in Touch

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, please get in touch with us.

You can also contact us directly via our FAQ Page view or contact our Terms and Conditions read it here.